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Tom'sEa WPFX LIVE trong Hệ thống giao dịch Mar 26, 2012 at 15:46

Here is where we are currently. There are no server issues at this point. We have spent tons of cash on infrastructure and backups. We are currently using Infusionsoft as our customer CRM and data base. This is also one of the best in the business and we pay close to 30k a year for it. The issue we are having is Infusionsoft can only handle so many API calls per day and they are saying that the limit has been reached. We are working with them to get this threshold raised and in the mean time we are going to do a mass authenticate so we can all authenticate again (including myslef). Once we get...

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Feb 11, 2012 at 13:36

This is not Tomsea. Our attorneys will be reaching out to them. Thanks for notifying us. Beware of fraudulant software offerings.

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Feb 09, 2012 at 13:17

This could be a matter of timing. i.e. your first trade went long instead of short. I am actually experiencing something similar on my Non hedging account which has almost no draw down. Its currently at about $84 on a 8100.00 account and I think its because its non hedging and it started in the right direction.

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Feb 08, 2012 at 22:59

This depends on your desire to get involved. Its possible that in this case you could over ride but I think at that point you would be committing to trading the account until the draw down was overcome. Meaning until this basket is closed you would probably need to manage it on going or at minimum keep a close eye on it. Personally I dont have time to try and manage it manually so I just leave it alone but admittedly that's easy to say when I am not in a draw down that concerns me. None the less I do prefer to leave it alone and just let it do its thing. After all that's what we are pu...

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Feb 08, 2012 at 21:40

The smallest trade size available is a micro lot for most firms. For this reason we can not trade any smaller and since RL1 is one micro lot for each 10k of margin you dont gain any advantage from a risk perspective by adding more. Your profit amount will increase but your risk will not improve. An example is a 3k account with a 600 draw down on rl 1 would be a greater percentage draw down than on a 10k account although it would be the same dollar amount because they are both trading 1 micro lot. However once you get above 10k it will add another micro lot to the starting trade which means you...

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Feb 08, 2012 at 14:38

quick update... The live chat will be added back the members today and forum will be quick to follow.

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Feb 08, 2012 at 13:56

Hello everyone, I have not chimed in in a while and there have been several pages of comments and I have not read through them all but I though I would give you a general update. The EA is currently functioning as it should. Those that have reported large draw downs or margin calls were typically on 50.1 accounts with small deposits or just using to high of a RL on a 50.1 account. I have two accounts running 50.1 and both are fine. These accounts started with 7 to 8k in them and I am running Rl 2. The wpfx account is at about a 18% draw down and it is running 4 different pairs and both of th...

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Jan 28, 2012 at 00:24

Duly noted. I have already had a meeting with our customer support manager to ensure there is continuity between the way they direct customers and what is on the Members site. To clarify, the ea is designed to work on a micro account only. If you have 100k in your account you can expect to see 10k in volume for your first order which is equal to a mini lot but it still has to be traded on a micro so that once it earns 10k in can add an additional micro lot to it for a total of .11Dustin

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Jan 27, 2012 at 17:46

I meant to mention that leverage plays a big role here. For those using more leverage you obviously have more freedom but for those in the US in particular who are using 50.1 you will want to make sure to stay within the guidelines and head the warning that is posted. Dustin

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Jan 27, 2012 at 17:40

I will discuss this with support. Its possible they were simply telling you what their personal comfort level is. The only reason I say that is because in the members area we urge people to use RL 1 under 4500. I have copied and pasted the exact breakdown below. Max Risk LevelsThe table below outlines the max RL for the corresponding account sizes.$1000 - $4499 = RL1$4500 - $5499 = RL2$5500 - $6499 = RL3$6500 - $7499 = RL4$7500 - $8499 = RL5$8500 - $9999 = RL6$10000 - $11499 = RL7$11500 and up = RL8This is a copy and paste from the best practices tab in our members area. In addition to this w...

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Jan 27, 2012 at 15:00

Hello everyone. Ive been out of town the last few days and I wanted to chime in on the lot size issue with Mini accounts. This EA MUST be traded on a micro account to be able to work properly even if you have 100k. It will trade Mini lot volume over $100k but you still need a micro account and this is why. If you trade your way to 10k in profit you will then have $110k which means your trades would then start out with one mini lot and one micro lot and each time you grow by $10k it would increase the lot size by one micro assuming an RL of 1. Without this the EA would not grow your account i...

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Jan 10, 2012 at 02:31

fxnewswatch. PM Email address?

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Jan 09, 2012 at 14:32

Tradingshed, can you provide me with a ticket number or PM me with your email address.

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Jan 09, 2012 at 12:35

I am having my support team look at your support thread within our ticket system to see if they have missed anything regarding answering your issues. We have a 24hour policy outside of the weekends and this is enforced so I looking into why you seem to be getting poor service. I would like to know what issue has gone unresolved at this point. To my knowledge your only issue was explained some time ago on here and it was the fact that your server went down. I will reply with additional information later today. The members forum is moderated daily and tickets are answered within 24 hours by our ...

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Jan 07, 2012 at 16:33

Please send this information into support so our developers can look at it.

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Jan 05, 2012 at 13:57

It definitely sounds like a hosting issue. I am not aware of the EA forcing any station to turn off. This is why we are really focusing more on the Tradency side. There are way less issues to deal with. We are of course still supporting the EA and adding new features but we just dont have any issues out of those using Tradency and that is why we suggest it. Remember that their is a members forum now as well. By chance I have looked at this the last few days but remember that we have people monitoring the members forum daily and I do not always watch this forum. Just an FYI.

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Jan 04, 2012 at 13:06

Jan 9th is plenty of time into the new year to assume things will be back to the normal level of risk. That about when I will kick things back off again on all my accounts.

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Jan 03, 2012 at 15:42

Regarding being in profit based on the balance. You mention that the balance would show in profit but I am referring to the equity. Balance means nothing to me as its not a true depiction of performance. If you look at the myfxbook chart the upper line shows the balance and the lower line shows the equity. Equity includes all open trades and this is shared. So when the equity line is above the initial deposit than the overall result is a profit. In the case of our accounts its a substantial profit. Although it is always lower than balance it is always growing. You mentioned that the ea stopped...

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Jan 03, 2012 at 13:00

CanAm, there is something wrong with your trades. Either at some point the EA stopped working for a few hours or days and it has yet to catch up or their is some other problem. There is no reason that you should be anywhere near breakeven or at a loss if you have been using TomsEa for several months. If the accounts are only a few weeks old then yes that could happen and you should not worry about it but you should not be anywhere near breakeven on accounts that have been open for any length of time. There are three accounts being tracked on myfxbook. One is this account, one is trading all p...

Tom'sEa WPFX LIVE trong Hệ thống giao dịch Dec 14, 2011 at 16:46

The trades can be entered without a TP but one should be added by the EA at some point. I have seen on occasion that occur but the EA still seems to manage it fine and close it out. I am not the programmer so not sure exactly how it should work but I can say that I have yet to have an order that was not managed by the EA.

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