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Oanda - deposites
in
General
Oct 15, 2009 at 12:07
Our system's calculations are based on the data we get directly from Oanda's servers.Whenever our system can't find any deposit transactions (as in your account), it will use the first known balance as a deposit.The missing deposit transactions are due to the fact that Oanda partially deletes trading activity for old accounts.Please contact us privately next time as we cannot provide specific details due to your privacy.Thank you.
Email SMTP Server
in
Suggestion Box
Oct 15, 2009 at 10:54
Not sure what you're referring to as we do not have any email server configuration. Are you referring to the publisher settings? If so, there's an explanation here: http://www.myfxbook.com/help#help_1
monthly gain % based on current balance
in
Suggestion Box
Oct 15, 2009 at 09:33
The monthly gain is calculated using the last balance at a time of withdrawal/deposit. So every time a new withdrawal or deposit is made, the 'base deposit' value changes to the new balance.If you would like to see this method changed, please cast your votes and we'll consider revising it.Thank you.
FXCM Micro and MyFxBook
in
General
Oct 15, 2009 at 09:21
Thank you for the suggestion Marcin. We'll try to create a solution for this issue.
Suggest more detail for gain function & Security suggestion
in
Suggestion Box
Oct 13, 2009 at 16:33
forexhaole, thank you for your suggestions.We do not ask <b>under no circumstances</b> for any kind of login information such as user names or passwords . Our platform is solely based on a <b>read only access</b> to your trading account.Moreover, when viewing your private data, the connection is encrypted with a 256bit encryption - this assures the safety of your data.
Reduced Widget :(
in
Suggestion Box
Oct 13, 2009 at 16:27
Carlos, it will be added.Thank you for the suggestion.
Auto determine REAL vs DEMO account (if possible)
in
Suggestion Box
Oct 12, 2009 at 22:01
Yes, you're correct - this is an issue we're dealing with for the past several weeks.We're indeed going to introduce an automatic verification system to overcome this issue.Thank you.
Oanda
in
General
Oct 12, 2009 at 18:54
Martin, we're currently trying to resolve it. Let us know if it happens again by sending a private message.Thank you.
Adding account balance to widget
in
Suggestion Box
Oct 11, 2009 at 20:39
No tcas581, you're not overlooking anything.We haven't implemented the equity calculation yet, so it's not shown.Balance chart can indeed be added to the widgets.Thank you for the suggestion.
EURUSD
in
Trading Systems
Oct 11, 2009 at 13:47
Peter, staphanus was contacted by our team regarding this matter.As this is a delicate issue which can repeat with other members, we will be adding a blocking option so you could block messages of selected members.
EURUSD
in
Trading Systems
Oct 11, 2009 at 13:18
Stephanus, if you've read and understood how the yields are calculated from the help section, then it should have answered your questions:Assuming your deposit was made at account inception, this is the cumulative gain.Your observation of the yields calculation is correct - if no deposits (except the first one) or withdrawals are made, cumulative and absolute gains will be the same.
EURUSD
in
Trading Systems
Oct 11, 2009 at 11:57
You can read about it here: http://www.myfxbook.com/help#help_11
PAMM Account
in
Trading Systems
Oct 10, 2009 at 21:48
StephanusR, we are aware of this issue and it will be addressed.Please refer to issues in the suggestion box or by privately contacting us as this does not belong here.Thank you.
Select Currency option
in
Suggestion Box
Oct 10, 2009 at 08:55
Thank you for your suggestion.
Oanda
in
General
Oct 10, 2009 at 08:52
FPFX, the scenario you've described is actually impossible.You must provide the link exactly as shown in your browser, or else the connection to Oanda's servers will not be established.If you're still having issues, contact us privately and we'll resolve your issue as soon as possible.
Community forums: Next page button scroll to top of screen
in
Suggestion Box
Oct 08, 2009 at 10:29
You're right, we didn't notice.Thank you.
Create a SEPARATE Scalper System List Please...
in
Suggestion Box
Oct 08, 2009 at 10:28
Yes indeed the systems page need to have more filters.Thank you.
Grupo TRADERFOREX
in
Trading Systems
Oct 07, 2009 at 20:20
Based on what?
System search on account broker or verified flag
in
Suggestion Box
Oct 06, 2009 at 18:07
Accounts verification process for MetaTrader is only possible using an EA connected to the trading account and even then it will not be 100% verified, so it would still be up to you to do your own due diligence. Oanda accounts are indeed verified as the trading history comes directly from Oanda's servers.This is already on our to do list.Thank you for your suggestion.
Oanda
in
General
Oct 04, 2009 at 12:29
We are working on a solution.Thank you.
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